First two times I went the service was good, but today it was god awful!!!! Ryan did my nails. He was VERY RUDE!!! I got a fill in and a polish change on my toes. He rushed through my fill-in and my polish was lumpy looking not a smooth finish, then I told him I also was getting the polish changed on my toes he waived his hands and was basically like so!!!! I had to tell the lady in charge with with braces that I wanted the polish change on my toes. She told him and he did it but then when he was finished he shooed me off to go sit back in my seat.
I went a few weeks ago for the first time. I didn't realize how bad my pedicure was until I was in the sunlight walking to my car. I would have demanded a re-do at that time but I was in a hurry. It's was a guy that did my pedicure. The trim job was AWFUL and uneven. The polish was applied tacky. He really didn't massage my legs or feet. I get my feet done all the time and keep them well maintained so he really didn't have to do more than a get shape up and polish.
If you are looking for a relaxing beautiful atmosphere with great service and an awesome staff... then look no more! You found it here!
Horrible pedicure! They were rushing and did not remove all of the polish from my previous nail job, so I had to ask for it to be removed 2 times. In addition, the nail tech did a horrible job of scrubbing my feet and when I asked him to do it again he got mad and scrubbed the top my feet and ankles leaving a scratch mark that started bleeding on my ankle. I asked to speak to the manager Kenny, and he took up for his nail tech even after he saw how I was bleeding on my upper ankle. Also, the massage that is supposed to go along with the pedicure lasted 15 seconds on each leg. Yes, I did time it. And finally, they advertise that they serve complimentary beverages but they don't ask everyone if they want one. Only the regular customers. I sit back and observe and I can honestly say this is not a good business.
Love the design and relaxing atmosphere. Very friendly staff, reasonable rates depending on what you want. Highly recommend you visit.
Horrible pedicure!! Nice facility.
Kenny Nailspa is a US Hair Care Studio based in Bartlett, Tennessee. Kenny Nailspa is located at 2990 Kirby Whitten Parkway Suits 103, Bartlett, TN 38134, USA.
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