I have to say this is the best Lenny's I've been to, hands down. I've had bad experiences at the Location on Raleigh Lagrange. So now I drive 10 minutes from my home just to get good service. Despite how busy they are, the team always gets me out pretty fast. I love that someone is always cleaning and keeping the restaurant neat. The food could be better, like fresher cucumbers. But, other than that, my experience is always great.
For me to write ANY review, something has to be outstanding. Unfortunately, this place is outstanding, in the worst way. Food was decent but, service was terrible! Waited for 45 minutes to get our food, to find out that they gave it away to another customer and instead of hurrying to make another, they didn't put in our order...AT ALL! Then, instead of giving us our money back, they charged us AGAIN! Incompetent would be the nicest way to describe this place!! Do yourself a favor and spend your money ANYWHERE else!!!
This was first back in a while. I was very pleased to see the remodeling. From a customer's perspective the new look is more efficient with the 3 registers. No lines and you can get in and out for lunch.
This used it be my favorite stop in sub place, I ate here every week, but after last night will not be coming here again. Employee's had attitudes, the manager had an attitude too because he had been there all day working. They tried to short us of our order. The manager didn't want to give my husband his two drinks. He asked my husband did he have to have two cups and my husband paid for two drinks. There wasn't any cookies out and the chip section was very skimpy, very few drinks to choose from because the majority was out, and I really wanted tea and lemonade but they had none. When I asked the young lady if they had more cookies and chips she just looked at me like I was retarded for asking and then she made it seem like I was asking for extra. Finally a young man reached up and got me what I asked for which is what I paid for which was a family meal for 4, that comes with 4 cookies, drinks, chips and sandwiches. The Philly cheese steak I got was horrible didn't taste like usual. Looks like I'll be going next door to eat or find me another good sandwich/sub place. Not spending my money on poor service.
Meatball sandwich was a mess even at meatball sandwich standards. So much runny sauce that the soggy bread could not hold the contents. Then I noticed the stain on my shirt. A substance not included in my order. Some type of sauce was on the side/edge of the table got onto my shirt. The overall flavor of the food was no better than that of a dried out Slim Jim. The forks are left out in a cup, unwrapped and bare for any cruddy, nasty bastard to fondle with his snot encrusted fingers. Wait time was not bad. Staff was ok. Skip this place.
Lennys Subs is a US Meal Takeaway based in Bartlett, Tennessee. Lennys Subs is located at 7424 Stage Rd #124, Bartlett, TN 38133, USA.
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