Very nice in store experience ... but communication after is terrible... they want you to call them ... the delivery is not timely ... come whenever they get ready and won’t even let you know a eta ... u have to consistently call them about your furniture... even then no definite answer...not impressed with service at all ...
#Henry aka the manager
#Alexis
#Cardell
#&& all the other employees that have left
They were over an hour late delivering my mattress and when they arrived they brought the wrong item. They said they would come right back with the right size and I waited even longer for that. Completely unacceptable
This particular store has been by far the BEST RAC I've ever been in! I've been a loyal customer or MVC since their opening day. They've helped me in so many ways, they've worked with me on payments when I couldn't pay, when a deal came up i told them to contact me first which as far as im aware they did! Never have they failed me! Of xourse from time to time their schedule got booked up or something major came up to where my belongings either got delayed on delivery or from them coming to pick something up but at the end of the day i have pateince that would rather have my stuff dropped off or picked up in a more not so rush setting. I've seen employees come and go very rarely but they've all been humble and kind Every employee has always helped me in any possible way they could went above and beyond their means at times! Just want to show my FAVORITE RAC employees some love and appreciation
Terrible customer service. If you tell someone you will be there at a certain time be there. People schedule things around the time you give. Example... You said 2 to 4 pm it is now 530 pm. We called at 415 pm you said within the hour and still nothing. 6 pm still nothing. What a joke
Decent service. Nice selection.
#Kayla-former employee
Rent A Center is a US Electronics Store based in Bartlett, Tennessee. Rent A Center is located at 6045 Stage Rd Suite 64, Bartlett, TN 38134, USA.
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